7game1 Terms & Conditions

01 Introduction

Welcome to 7game1. These Terms & Conditions ("Terms") govern the relationship between 7game1 ("we," "us," "our," or "the Company") and any individual ("you," "Player," or "Member") who accesses, browses, registers on, or uses the 7game1 website located at 7game1.cam and all associated subdomains, mobile interfaces, and applications (collectively, the "Platform").

7game1 is an online gaming and sports wagering platform operated for the benefit of eligible Filipino players and other permitted users. The Platform provides access to casino games, live dealer tables, slot machines, sports betting markets, bingo, and other gaming products. By creating a player account or placing any wager on the Platform, you expressly acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms, our Privacy Policy, and any game-specific rules published on the Platform from time to time.

These Terms apply in addition to, and not in replacement of, any applicable laws and regulations governing online gaming in the jurisdiction from which you access the Platform, including relevant Philippine legislation and any applicable PAGCOR regulatory requirements.

02 Eligibility Requirements

Access to and use of the 7game1 Platform is subject to the following eligibility requirements, all of which must be satisfied on a continuing basis:

• You must be at least 21 years of age. This age restriction applies in accordance with Philippine gaming regulations under PAGCOR. The Company strictly prohibits the use of its Platform by persons under 21 years of age, and any account found to be held by an underage individual will be immediately suspended and all balances forfeited.
• You must be a natural person of legal capacity. Corporations, partnerships, trusts, and other legal entities are not permitted to register accounts.
• You must not be a resident of or accessing the Platform from a jurisdiction in which online gaming is prohibited or restricted by applicable law.
• You must not be an employee, director, officer, agent, or contractor of 7game1, nor an immediate family member of any such individual.
• You must not be subject to any self-exclusion order or voluntary exclusion agreement, whether issued by 7game1 or by any applicable gaming regulatory authority.
• You must not have had a previous 7game1 account suspended or terminated for cause.

By creating an account, you represent and warrant that all eligibility requirements above are satisfied and that the information you provide during registration is accurate, complete, and current.

03 Account Registration & Verification

3.1 Single Account Policy

Each player is permitted to hold only one (1) registered account on the 7game1 Platform. The creation of multiple accounts by a single individual for any purpose—including but not limited to claiming multiple welcome bonuses, circumventing account restrictions, or evading self-exclusion—is strictly prohibited and will result in the suspension or permanent closure of all associated accounts and the forfeiture of any balances held therein.

3.2 Registration Information

When registering, you are required to provide accurate, truthful, and complete information including your full legal name, date of birth, residential address, email address, and Philippine mobile number. You must promptly update your account details in the event of any change. 7game1 reserves the right to require additional documentation to verify the information provided at registration or at any subsequent point during the account relationship.

3.3 Know Your Customer (KYC) Verification

In compliance with applicable anti-money laundering regulations and PAGCOR requirements, 7game1 is required to verify the identity of all players before processing withdrawals and, in some cases, before allowing continued gameplay. Acceptable identification documents include, but are not limited to: a valid Philippine passport, SSS or GSIS ID, PhilSys National ID, PRC ID, voter's ID, or driver's licence. Proof of address and proof of payment method ownership may also be required. Failure to complete KYC verification within a reasonable period will result in the suspension of withdrawal functionality and may result in account closure.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. 7game1 will not be liable for any losses arising from unauthorised access to your account resulting from your failure to maintain the confidentiality of your credentials. You must notify 7game1 support immediately if you suspect any unauthorised access to or use of your account.

04 Deposits & Withdrawals

4.1 Accepted Payment Methods

7game1 accepts deposits and processes withdrawals via the following payment methods: GCash, PayMaya, BPI Online, BDO Online Banking, Metrobank, and bank transfer via other major Philippine financial institutions. All transactions are denominated in Philippine Peso (PHP / ₱). The Company does not accept cryptocurrency, foreign currency transfers, or payments originating from third-party accounts not registered in your name.

4.2 Minimum & Maximum Transaction Limits

The minimum deposit amount is ₱100. Minimum withdrawal amounts and maximum daily withdrawal limits are published in the Player Account section and may vary based on your VIP tier and payment method. 7game1 reserves the right to adjust transaction limits at its sole discretion and will notify affected players via email or on-platform notification.

4.3 Withdrawal Processing

Withdrawal requests are processed subject to successful completion of KYC verification. Standard withdrawal requests are processed within 24 hours. VIP members enjoy priority processing. 7game1 reserves the right to request additional documentation before processing any withdrawal and to delay processing where there are reasonable grounds to suspect fraud, money laundering, or violation of these Terms.

4.4 Dormant Accounts

An account is considered dormant after a period of twelve (12) consecutive months of inactivity (no login, deposit, wager, or withdrawal). 7game1 reserves the right to apply a monthly dormancy fee of ₱50 to dormant account balances. Players will be notified before any dormancy fee is applied.

05 Bonuses & Promotions

7game1 offers various promotional bonuses to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and VIP programme rewards. All bonuses and promotions are subject to the following general conditions in addition to any specific terms attached to individual offers:

• Bonuses are available to verified players who meet the eligibility criteria specified for each promotion.
• All bonus funds are subject to wagering requirements which must be satisfied before any bonus-derived winnings may be withdrawn. Wagering requirements, minimum odds, eligible games, and expiry periods are specified in the terms of each individual promotion.
• Unless otherwise specified, bonus funds are for use on 7game1's gaming products only and may not be transferred to third parties.
• Welcome bonuses are available to new accounts only and may be claimed once per household, device, IP address, or payment method. Creating multiple accounts to claim a welcome bonus constitutes a violation of these Terms.
• 7game1 reserves the right to modify, suspend, or withdraw any promotion at any time. Promotional terms are subject to change with reasonable prior notice to players.
• The Company reserves the right to reclaim any bonus and associated winnings if there is evidence of abuse, collusion, arbitrage, or other conduct intended to exploit promotional terms unfairly.

06 Gameplay Rules

All games available on the 7game1 Platform operate according to published game rules accessible within each game interface. By placing a wager on any game, you confirm that you have read and understood the applicable game rules. The following general gameplay rules apply across all products:

• All casino game outcomes are determined by certified Random Number Generator (RNG) technology, independently audited by qualified testing laboratories. Live dealer game outcomes are determined by physical equipment operated by trained dealers in a professional studio environment.
• Published Return to Player (RTP) percentages represent theoretical long-term averages and do not guarantee specific returns for individual sessions or players.
• In the event of a technical failure during a game round, 7game1 will endeavour to resolve the situation fairly. Incomplete game rounds will be either completed or voided at the Company's discretion, and affected players will be notified.
• 7game1 reserves the right to void any wager placed in error, placed after the closing of a market, or placed in circumstances where there is reasonable evidence of system error, data feed malfunction, or abuse.
• Minimum and maximum bet limits are displayed within each game and may vary by product, game, and player tier.

07 Prohibited Conduct

The following conduct is strictly prohibited on the 7game1 Platform. Violation of any of the following may result in immediate account suspension, permanent termination, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Providing false or misleading information during registration or KYC verification.
• Using the Platform while under the age of 21.
• Registering or maintaining more than one account.
• Using any software, system, tool, algorithm, or strategy designed to manipulate, exploit, or gain an unfair advantage over the Platform's games or systems, including but not limited to bots, scripts, and artificial intelligence tools.
• Colluding with other players to exploit game outcomes, particularly in multiplayer or live dealer environments.
• Using the Platform for any purpose connected to money laundering, terrorist financing, or other financial crime.
• Engaging in chargebacks or disputes with payment providers in bad faith.
• Attempting to access another player's account without authorisation.
• Exploiting errors, glitches, or miscalculations in games or software for financial gain.
• Any conduct that harasses, threatens, or abuses other players or 7game1 staff.

08 Responsible Gaming

7game1 is committed to promoting responsible gaming. The Company provides the following tools and resources to help players maintain healthy gaming habits:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account dashboard. Limits can be reduced immediately but can only be increased after a mandatory 48-hour review period.
• Session Time Reminders: Players may set reminders that notify them after a specified period of continuous gameplay.
• Reality Checks: Players may activate periodic on-screen notifications showing net session results.
• Self-Exclusion: Players who wish to take a break from gaming may request a temporary self-exclusion (24 hours to 6 months) or a permanent self-exclusion via the account settings or by contacting support. Self-exclusion requests are processed immediately and enforced across the Platform.
• Account Cooling-Off: Players may request a cooling-off period during which their account is suspended for a defined period.

Players who believe they may have a problem with gambling are encouraged to seek assistance from relevant support services. PAGCOR operates responsible gaming resources for Philippine players, and independent organisations such as Gamblers Anonymous Philippines provide confidential peer support.

09 Intellectual Property

All content on the 7game1 Platform, including but not limited to software, game code, graphics, images, text, logos, trademarks, and audiovisual elements, is the exclusive property of 7game1 or its licensed providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any Platform content without the express written consent of 7game1.

10 Privacy & Data Protection

Your use of the 7game1 Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, store, share, and protect your personal information. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. You may review the Privacy Policy at any time via the footer link on any page of the Platform.

7game1 is committed to maintaining the security and confidentiality of player data and employs industry-standard technical and organisational measures including TLS 1.3 encryption, access controls, and regular security assessments to protect personal information against unauthorised access, disclosure, alteration, or destruction.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 7game1, its directors, employees, agents, affiliates, and licensors shall not be liable to you for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to lost profits, loss of data, or interruption of service, even if 7game1 has been advised of the possibility of such damages.

7game1's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your account in the twelve (12) months immediately preceding the relevant claim. Nothing in these Terms shall limit 7game1's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

The Platform is provided on an "as is" and "as available" basis. While 7game1 takes reasonable steps to ensure Platform availability, we do not guarantee uninterrupted access and accept no liability for losses arising from downtime, technical failures, or force majeure events.

12 Amendments to These Terms

7game1 reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, we will provide at least fourteen (14) days' notice to registered players via email notification and on-platform announcement. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amendment, you must cease using the Platform and close your account before the effective date of the change.

The current version of these Terms, including its effective date, is always accessible via the footer of the 7game1 Platform. We encourage you to review the Terms periodically to remain informed of the current agreement governing your use of the Platform.

13 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms or your use of the 7game1 Platform, you agree to first attempt to resolve the matter informally by contacting our customer support team with a written description of the dispute.

If the dispute cannot be resolved informally within thirty (30) days, either party may escalate the matter through the appropriate channels. Players in the Philippines who have concerns about the conduct of an operator licensed or regulated by PAGCOR may file a complaint with the relevant PAGCOR office.

Nothing in this section limits your statutory rights as a consumer under applicable Philippine law.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the 7game1 Platform, please contact our support team through the following channels. Our support staff are available 24 hours a day, 7 days a week, including Philippine public holidays.

• Live Chat: Available directly on the 7game1 Platform. Recommended for urgent queries—average response time under 2 minutes.
• Email: [email protected] — Responses typically within 6–8 hours.

When contacting support regarding a specific account issue, please have your registered email address and account username available for verification purposes. For billing or withdrawal disputes, please include your transaction reference number where available.