7game1 Privacy Policy

01 Overview

This Privacy Policy ("Policy") describes how 7game1 ("we," "us," "our," or "the Company") collects, processes, uses, discloses, stores, and protects personal information relating to individuals ("you," "Player," or "Data Subject") who access or use the 7game1 online gaming platform available at 7game1.cam and all associated services (collectively, the "Platform").

By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read, understood, and consent to the collection, processing, and use of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Policy, you must immediately cease using the Platform and refrain from creating an account.

This Privacy Policy applies to all personal information collected by 7game1 through the Platform, whether directly provided by you during registration, collected automatically through your use of the Platform, or received from third-party sources for verification and compliance purposes. This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the Platform.

02 Data Controller

For the purposes of applicable data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173), 7game1 is the data controller responsible for your personal information. As data controller, we determine the purposes for which and the manner in which your personal data is processed.

7game1 has implemented appropriate organisational and technical measures to ensure that personal data is processed in accordance with this Privacy Policy and applicable law. We have appointed internal personnel responsible for data protection compliance and have established procedures for responding to data subject requests, data breaches, and regulatory inquiries.

If you have questions or concerns about how 7game1 handles your personal information, or if you wish to exercise any of your data subject rights, you may contact us using the details provided in the Contact Us section of this Policy.

03 Information We Collect

7game1 collects several categories of personal information in order to provide, operate, and improve the Platform, comply with legal and regulatory obligations, and protect the security and integrity of our services. The types of personal information we collect include:

3.1 Account Registration Information

When you register an account on the 7game1 Platform, you are required to provide the following personal information:

• Full legal name (first name, middle name, last name)
• Date of birth
• Gender
• Residential address (street, barangay, city/municipality, province, postal code)
• Email address
• Philippine mobile telephone number
• Username and password

3.2 Identity Verification (KYC) Information

In compliance with anti-money laundering regulations and PAGCOR requirements, we collect identity verification documents including:

• Government-issued identification documents (Philippine passport, SSS/GSIS ID, PhilSys National ID, PRC ID, driver's licence, voter's ID)
• Proof of address documentation (utility bills, bank statements, government correspondence)
• Selfie photographs or video verification for identity matching purposes
• Source of funds or wealth documentation where required by applicable regulations

3.3 Financial & Transaction Information

We collect financial information necessary to process deposits, withdrawals, and account transactions, including:

• Payment method details (GCash account, PayMaya account, bank account details, account holder name)
• Transaction history (deposits, withdrawals, wagers, winnings, bonus awards)
• Transaction amounts, dates, times, and payment reference numbers

3.4 Usage & Technical Information

We automatically collect certain technical information when you access the Platform, including:

• IP address and geographic location data
• Device type, operating system, browser type and version
• Pages visited, features used, time spent on the Platform
• Referring and exit URLs, clickstream data
• Game activity, betting patterns, gaming preferences
• Session identifiers, cookies, and similar tracking technologies

3.5 Communications & Support Information

When you contact 7game1 customer support or participate in surveys, promotions, or communications, we collect:

• Content of your messages, emails, chat transcripts, and support tickets
• Survey responses, feedback, and testimonials
• Marketing preferences and communication consent status

04 How We Use Your Data

7game1 processes your personal information for the following purposes:

We do not use your personal information for purposes incompatible with those for which it was collected, unless we have obtained your explicit consent or are legally required to do so.

05 Legal Basis for P rocessing

7game1 processes your personal information on the following legal bases as recognised under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and 7game1, including operating your account, processing transactions, and delivering gaming services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) obligations, and other Philippine statutory requirements.
• Legitimate Interests: Processing is necessary for 7game1's legitimate business interests, including fraud detection, platform security, abuse prevention, and business analytics, provided such interests are not overridden by your rights and freedoms.
• Consent: Where required by law, we process your personal information only with your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Vital Interests: Processing may be necessary in limited circumstances to protect your vital interests or those of another person, such as in emergencies related to responsible gaming or player welfare.

06 Data Sharing & Disclosure

7game1 does not sell your personal information to third parties. We may share your personal information with the following categories of recipients only where necessary and proportionate to the purpose:

6.1 Service Providers

We engage carefully selected third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These include payment processing partners (including GCash and PayMaya infrastructure), identity verification and KYC technology providers, fraud detection and cybersecurity services, cloud hosting and data storage providers, and customer support platform operators. All service providers are required to process personal data only in accordance with our instructions and applicable data protection obligations.

6.2 Regulatory and Law Enforcement Authorities

We may disclose personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, courts, or other government authorities where disclosure is required by law, court order, or regulatory direction. We will endeavour to notify you of such disclosures where legally permissible and practicable.

6.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all of our assets, your personal information may be transferred to the successor entity. You will be notified in advance of any such transfer and the privacy protections applicable to your data will be maintained.

6.4 Consent-Based Sharing

We may share your personal information with third parties for purposes beyond those described above where we have obtained your explicit prior consent. You may withdraw such consent at any time by contacting our support team.

07 Data Security

7game1 takes the security of your personal information seriously and has implemented a comprehensive set of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and the 7game1 Platform is protected using TLS 1.3 encryption, the current industry standard for secure data transmission.
• Encryption at Rest: Sensitive personal data stored on our systems, including identity documents and financial information, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. All staff with access to personal data undergo background screening and receive regular data protection training.
• Multi-Factor Authentication: Internal systems containing personal data require multi-factor authentication for all access attempts.
• Regular Security Assessments: We conduct regular penetration testing, vulnerability assessments, and security audits to identify and address potential weaknesses in our systems.
• Incident Response: We maintain a documented data breach response plan. In the event of a data breach, we will notify affected individuals and the National Privacy Commission within seventy-two (72) hours where required by law.

While we employ robust security measures, no data transmission over the internet or electronic storage system is completely immune to risk. We encourage you to maintain the security of your account by using a strong, unique password and enabling any available account security features.

08 Data Retention

7game1 retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. Our data retention periods are guided by the following principles:

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Where data has been anonymised, it may be retained indefinitely for analytical and statistical purposes as it no longer constitutes personal information under applicable law.

09 Your Data Subject Rights

Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have the following rights with respect to your personal information held by 7game1:

• Right to be Informed: You have the right to be informed about how your personal data is collected, processed, used, and retained. This Privacy Policy fulfils that obligation.
• Right of Access: You may request a copy of the personal information we hold about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information. You may update basic account details directly through your account settings.
• Right to Erasure: You may request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA regulations.
• Right to Object: You may object to the processing of your personal information for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances warrant it.
• Right to Data Portability: You may request a copy of personal information you have provided to us in a structured, commonly used, and machine-readable format.
• Right to Restrict Processing: You may request that we restrict the processing of your personal information in certain circumstances, such as where you contest its accuracy or where processing is unlawful.
• Right to Damages: You are entitled to compensation for damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of personal data, where 7game1 is found to be at fault.

To exercise any of the above rights, please contact our Data Protection Officer using the details in the Contact Us section. We will respond to all verified data subject requests within thirty (30) days. Complex requests may require an extension of up to an additional sixty (60) days, of which you will be notified. We may require you to verify your identity before processing a data subject request.

10 Cookies & Tracking Technologies

7game1 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session integrity, prevent fraud, and collect analytics data. The categories of cookies we use are:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly and cannot be disabled. They include session management cookies, authentication tokens, and security cookies. No consent is required for these cookies.
• Functional Cookies: These cookies remember your preferences and settings, such as language selection and display preferences, to provide a more personalised experience. These are set based on your implied consent through use of the Platform.
• Analytics Cookies: We use first-party analytics tools to understand how players use the Platform, identify technical issues, and improve our services. Analytics data is aggregated and de-identified where possible.
• Fraud Prevention Cookies: We use cookies and device fingerprinting technologies to detect and prevent fraudulent activity, unauthorised access, and multi-account violations. These are processed on the basis of our legitimate security interests.

Most browsers allow you to manage cookies through their settings. Please note that disabling strictly necessary cookies will prevent you from using core Platform functionality, including logging in and placing wagers. We do not use third-party advertising or targeting cookies.

11 Third-Party Links

The 7game1 Platform may contain references to or links within promotional content related to third-party services, including payment infrastructure providers. These third-party services operate under their own privacy policies, which we do not control and for which 7game1 accepts no responsibility. We encourage you to review the privacy policies of any third-party services you use in connection with the Platform, particularly payment providers such as GCash and PayMaya, whose privacy practices govern the personal data processed through their respective platforms.

12 Changes to This Privacy Policy

7game1 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, regulatory requirements, or operational needs. When we make material changes to this Policy, we will notify you by email to the address associated with your account and by posting a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

The effective date at the top of this Policy indicates when it was last updated. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform following the effective date of any revision constitutes your acknowledgement of and agreement to the updated Policy. If you do not accept the revised terms, you should cease using the Platform and contact us to close your account.

13 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information by 7game1, please contact our Data Protection Officer through the following channels. We are committed to responding to all privacy-related inquiries promptly and thoroughly.

• Live Chat: Available 24/7 directly on the 7game1 Platform. For urgent privacy concerns, live chat provides the fastest response.
• Email: [email protected] — For formal data subject rights requests or detailed privacy inquiries, email is preferred. Please include your registered account email and a clear description of your request. Responses are typically provided within 6–8 hours.

If you are unsatisfied with our response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the regulatory body responsible for enforcing the Data Privacy Act of 2012.